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How can I get a library card so I can check out digital content?

Please email librarycustomerservice@dallaslibrary.org and request a card. Attach a photo/scan of your photo ID and proof of residence. We will email your card number and password to you. Call 214-670-7809 if you have questions. The phone will be answered from 10 a.m. to 4 p.m. Monday through Friday.


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Who can get a card?

A Dallas Public Library card is available at no cost to anyone who lives or teaches/attends a public or charter school in the City of Dallas. A library card is also available to City of Dallas employees.


How Can I Get a Card?

To receive your library card, visit any of Dallas Public Library’s locations with a government-issued photo identification, which has your current address. If your ID does not show your current address, please bring two forms of identification: one to prove your identity with a photo and one to show your place of residence. Examples include:

  • driver's license
  • voter’s registration card (current)
  • lease agreement (current)
  • vehicle insurance (current)
  • passport
  • checkbook
  • online bill
  • current mail with physical address (within last 30 days). Mail must be typewritten or computer-generated
  • letter on letterhead from a shelter

Cards for children

Children can receive a library card when visiting their local branch with a parent or guardian. The parent/guardian must present two forms of identification (outlined above) or the child's report card and/or ID (valid for schools within the City of Dallas only). The child does not need to be present if the guardian has the child's school registration, birth certificate, or other means of identification.


Cards for teens

Teenagers 14 and up may apply for their own library card with a current school ID (valid for schools within the City of Dallas only) or government ID.


Company Cards

Company cards are available to businesses located within the City of Dallas. Please download the application form, and print on company letterhead which includes the company’s street address and phone number.